Refund policy

Returns
Should you change your mind or chosen incorrectly you may receive an exchange only. To be eligible for a return it must be returned within 14days. Item must be in original form with tags attached and proof of purchase must also be provided.

Should you choose incorrectly and would like to exchange item, send us an email at blackivyboutique@gmail.com and send your item to: Shop 127, Cairns Central, McLeod st Cairns Queensland, 4870

When returning your purchase , include a prepaid self addressed satchel to return your item back to you.

Sale items
No return or exchange on sale items.

Nudi bras and Knickers are also exempt from being returned.

Shipping
To return your product, you should mail your product to:

Shop 127, Cairns Central, McLeod st Cairns Queensland, 4870

You must include a return self addressed satchel to send exchanged item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.